Clear prices. No surprises.
A flat monthly plan for very small offices, simple per-user plans for growing ones, straightforward hourly rates for everything else, and fixed quotes for projects.
Essential
The basics, handled, for very small offices.
Flat price for offices up to about 5 users
- Managed endpoint protection (Webroot)
- Up to 2 hrs/mo remote helpdesk
- Basic Microsoft 365 / Google Workspace user support
- Business-hours email & phone support
Professional
Proactive care and stronger security for growing offices.
5-user minimum ($475/mo)
- Everything in Essential, plus:
- SentinelOne EDR endpoint protection
- Microsoft 365 administration
- Unlimited remote support (fair-use)
- Devices included for each covered user (computer + phone); servers quoted
- Microsoft 365 backup (email, OneDrive, SharePoint, Teams)
- Backup monitoring
- Quarterly security & health check
Complete
Your outsourced IT department, with a senior advisor on call.
5-user minimum ($725/mo)
- Everything in Professional, plus:
- Unlimited remote support (fair-use) with priority response
- Light process improvement & documentation
- Monthly review call
Microsoft 365 licensing available. Licensing is quoted separately based on your users and plan. On Essential, support beyond the included 2 hours is billed at the hourly rates below.
Fair use: Unlimited remote support on Professional and Complete covers normal day-to-day issues for covered users and their devices. Each covered user includes their computer and phone; servers are quoted separately. Projects, onsite visits and new installs are billed separately. Onsite visits are $140/hr + $45 trip fee.
Compare plans
| Included | Essential | Professional | Complete |
|---|---|---|---|
| Managed endpoint protection | Webroot | SentinelOne EDR | SentinelOne EDR |
| Pricing basis | Flat monthly, offices up to about 5 users | Per user, 5-user minimum | Per user, 5-user minimum |
| Devices included | Flat plan | Computer + phone per user; servers quoted | Computer + phone per user; servers quoted |
| Remote support | Up to 2 hrs/mo | Unlimited (fair-use) | Unlimited (fair-use) |
| Microsoft 365 / Google user support | ✓ | ✓ | ✓ |
| Business-hours email & phone support | ✓ | ✓ | ✓ |
| Microsoft 365 administration | — | ✓ | ✓ |
| Microsoft 365 backup (email, OneDrive, SharePoint, Teams) | — | ✓ | ✓ |
| Backup monitoring | — | ✓ | ✓ |
| Quarterly security & health check | — | ✓ | ✓ |
| Priority response | — | — | ✓ |
| Light process improvement & documentation | — | — | ✓ |
| Monthly review call | — | — | ✓ |
| Starting at | $175/mo | $95/user/mo $475/mo minimum | $145/user/mo $725/mo minimum |
À la carte, add-ons & projects
No plan needed. Use these on their own or alongside a monthly plan.
| Service | Price | Notes |
|---|---|---|
| Remote support | $110/hr | Screen-share fixes, setup and troubleshooting. |
| Onsite support | $140/hr + $45 trip fee | Haines City, Orlando, Lakeland, Kissimmee and Central Florida. |
| New user setup / offboarding | Starting at $195/user | Accounts, mailbox, device, access, and clean removal when someone leaves. |
| Security Hygiene assessment | Starting at $850 | One-time review of accounts, devices, email security and backups, with a prioritized fix list. |
| Compliance Starter One-time project | Starting at $1,200 | A written security plan for your industry: a HIPAA security risk assessment + policies for medical offices, or a WISP for CPAs and tax preparers under the FTC Safeguards Rule and IRS Pub 4557. Includes a security checkup (MFA, backups, endpoint, email security) and a prioritized fix list. Helps you meet the requirements; not a certification or guarantee of compliance. Details. |
| Security Awareness Training + MFA Rollout Add-on | Starting at $5/user/mo MFA rollout: quoted | MFA set up on every account (one-time rollout), plus ongoing phishing-awareness training and simulated phishing tests. |
| Web design | Starting at $1,800 | Professional, mobile-friendly site your staff can update. Online booking available. |
| Custom projects | Quoted | Automation, integrations, Microsoft 365 migrations, backup & disaster recovery setup, dashboards, vCIO engagements and more. See services. |
Common questions
Which plan is right for us?
Essential is a flat-price plan for offices up to about 5 users that need the basics. Professional adds unlimited remote support, Microsoft 365 backup and stronger security, priced per user. If you want someone senior to own technology decisions and vendors, Complete is the better fit. We’ll recommend one on a free call.
Do you come onsite?
Yes. Support is remote-first because that’s fastest, and onsite visits are available across Central Florida at the onsite rate.
Can you supply Microsoft 365 licenses?
Yes. Microsoft 365 licensing is available through ConsultBlu, so your licenses and support come from one place.
What if we need a bigger project?
Projects are scoped and quoted up front, so you know the cost before work starts.
What does “unlimited” remote support mean?
On Professional and Complete, we handle normal day-to-day issues for your covered users and their devices remotely, with no hour counting. Projects, onsite visits and new installs are billed separately.
How does per-user pricing work?
Professional and Complete are billed per covered user, with a 5-user minimum ($475/mo for Professional, $725/mo for Complete). Each user’s computer and phone are included. Servers are quoted separately.
What if we’re smaller than 5 people?
Essential is a flat monthly plan for offices up to about 5 users. You can also use hourly remote or onsite support whenever you need it.
Can you help with HIPAA or a WISP?
Yes. Our Compliance Starter produces a written security plan that helps you meet HIPAA (medical) or FTC Safeguards Rule and IRS Pub 4557 (CPA and tax) requirements. It isn’t a certification or legal advice, and it doesn’t guarantee compliance.
Let’s talk about your office’s IT.
A free 30-minute call. Tell us what’s slowing your team down, and we’ll tell you plainly whether we can help and what it would cost.